Primary Care Practice Facilitation Curriculum

Complete Document Downloads

Download the complete curriculum in a single PDF (PDF - 28MB PDF Help)

Download just the appendices (PDF - 15MB PDF Help) Note: Individual module PDFs contain the relevant appendices.

Download the introduction (PDF - 345KB PDF Help)

Part 1: Use of Adult Education Methods in Teaching PCPF Core Competencies

• Module 1: Instructor’s Guide to Using the PCPF Curriculum (PDF - 452KB PDF Help)

Part 2: Introduction to Practice Facilitation

• Module 2: Practice Facilitation as a Resource for Practice Improvement (PDF - 861KB PDF Help)
  Persons having difficulties accessing the above PDF file may request assistance through AHRQ’s mailbox at http://info.ahrq.gov. Let us know the nature of your accessibility problem, the Web address of the requested information, and your contact information.
• Module 3: The Primary Care Landscape (PDF - 483KB PDF Help)
• Module 4: An Introduction to Practice Organization and Management (PDF - 449KB PDF Help)
• Module 5: Special Considerations When Working With Safety Net Practices (PDF - 817KB PDF Help)
• Module 6: An Overview of the Facilitation Process (PDF - 2.5MB PDF Help)
• Module 7: Professionalism for Practice Facilitators (PDF - 1MB PDF Help)

Part 3: Core Competencies for Practice Facilitators

• Module 8: Approaches to Quality Improvement (PDF - 665KB PDF Help)
• Module 9: Using Appreciative Inquiry with Practices (PDF - 606KB PDF Help)
• Module 10: Mapping and Redesigning Workflow (PDF - 8.7MB PDF Help)
  Persons having difficulties accessing the above PDF file may request assistance through AHRQ’s mailbox at http://info.ahrq.gov. Let us know the nature of your accessibility problem, the Web address of the requested information, and your contact information.
• Module 11: Using Root Cause Analysis to Help Practices Understand and Improve Their Performance and Outcomes (PDF - 751KB PDF Help)
• Module 12: An Introduction to Assessing Practices: Issues to Consider (PDF - 795KB PDF Help)
• Module 13: Measuring and Benchmarking Clinical Performance (PDF - 905KB PDF Help)
• Module 14: Collecting Performance Data Using Chart Audits and Electronic Data Extraction (PDF - 1.8MB PDF Help)
• Module 15: Preparing and Presenting Performance Data (PDF - 1.5MB PDF Help)
• Module 16: Academic Detailing as a Quality Improvement Tool (PDF - 509KB PDF Help)

Part 4: In the Practice

• Module 17: Introducing a Practice to Facilitation (PDF - 475KB PDF Help)
• Module 18: Assessing Practice Readiness for Change (PDF - 783KB PDF Help)
• Module 19: Conducting a Kickoff Meeting (PDF - 504KB PDF Help)
• Module 20: Creating Quality Improvement Teams and QI Plans (PDF - 1MB PDF Help)
• Module 21: Working With and Supporting Practice Leaders (PDF - 937KB PDF Help)
• Module 22: Running Effective Meetings and Creating Capacity for Practices to Run Effective Meetings (PDF - 1MB PDF Help)
• Module 23: Documenting Your Work With Practices (PDF - 1.4MB PDF Help)

Part 5: Implementing the Care Model and Patient-Centered Medical Home

• Module 24: Introduction to the Care Model (PDF - 637KB PDF Help)
• Module 25: The Patient-Centered Medical Home: Principles and Recognition Processes (PDF - 465KB PDF Help)
• Module 26: An Introduction to Electronic Health Records and Meaningful Use (PDF - 1.4MB PDF Help)
• Module 27: Helping Practices Optimize EHRs for Patient-Centered Medical Home Transformation and Quality Improvement (PDF - 1.3MB PDF Help)
• Module 28: Using the AHRQ Care Model Toolkit with Practices (PDF - 415KB PDF Help)
• Module 29: Implementing Care Teams (PDF - 811KB PDF Help)
• Module 30: Building Teams in Primary Care (PDF - 592KB PDF Help)
• Module 31: Facilitating Panel Management (PDF - 1MB PDF Help)
• Module 32: Improving Self-Management Support and Engaging Patients in Care and Practice Improvement Topics (PDF - 1MB PDF Help)

These documents are in the public domain and may be used and reprinted without permission except those copyrighted materials that are clearly noted in the document. Further reproduction of those copyrighted materials is prohibited without the specific permission of copyright holders.

The findings and conclusions in this document are those of the authors, who are responsible for its contents; the findings and conclusions do not necessarily represent the views of AHRQ. Therefore, no statement in this report should be construed as an official position of AHRQ or of the U.S. Department of Health and Human Services.

Suggested Citation

Crosson J, McNellis R, Genevro J., eds. Primary Care Practice Facilitation Curriculum.  AHRQ Publication No. 15-0060-EF, Rockville, MD: Agency for Healthcare Research and Quality; September 2015.